Reference

karma79 Privacy Policy For Your Account

karma79 keeps its Privacy Policy focused on the details you need before opening an account: what we collect, why we use it, and how you can ask for…

Account dataWallet recordsCookie choicesAccess requests
karma79 karma79 Privacy Policy For Your Account
POLICY CONTACT ROUTES

Ask Us About Your Privacy Policy

A clear contact path helps you act on the Privacy Policy instead of searching through account screens.

Account data request Send your request through the account support path and identify the email or phone…
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the payment…
Cookie choice help If cookies behave differently on your phone or desktop browser, tell us the device…
HANDLING YOUR RECORDS

What Our Privacy Policy Covers

The practical side of this Privacy Policy is visible in ordinary account actions: signing in, completing phone verification, checking a QRIS receipt or switching from a phone browser…

Account details

We may hold the details you submit for an account, including contact information and phone verification status.

Payment references

A wallet or bank record can show a rail name, reference, amount, timestamp and status.

Device signals

When you move between a mobile browser and desktop, we may record limited device or session signals such as browser…

Cookies and settings

Cookies can remember a session, preserve a selected setting or help us understand whether a page loads correctly.

Retention timing

We keep records for the period needed for the purpose described in the Privacy Policy, including account administration, payment matching…

Changes and contact

You can ask us to correct inaccurate account details, explain a stored record or clarify how a phone verification or…

Privacy Policy Questions For karma79

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover the records created during account access, wallet matching and browser use, including what to send when you want a correction or explanation. If your question is not listed, use the account support route with your registered contact detail.

It covers account details, phone verification, sign-in events, device signals, cookies and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains why we use those records, how long we retain them and how to contact us.

Our Privacy Policy concerns transaction details needed to match an account entry, such as a rail name, reference, amount, time and status. It does not describe access to unrelated wallet content or a separate wallet balance. Send a receipt reference if you need a specific record checked.

Use the account support path and include the email or phone number attached to your account, plus a clear request for access. We may ask for phone verification or another account step before responding. This helps us avoid sending private records to the wrong person.

Yes, you can request a correction when an account detail is inaccurate or outdated. Tell us which field needs changing and provide the registered contact detail. Our Privacy Policy allows us to confirm your identity first, then update the record where the request is valid.

On a phone browser, cookies may keep a session or remember a setting. You can remove or restrict them through browser controls. If a change affects sign-in or a page does not load as expected, contact support and mention your device path and browser setting.

We retain payment references only for the period needed for account administration, reconciliation, security checks or a legal obligation described in the Privacy Policy. A DANA, QRIS or bank transfer reference may therefore remain after the original account step while that purpose still applies.

The policy is provided for the Indonesia service where local law permits, and access depends on local law. If a local rule affects eligibility, data handling or a request, we apply that rule to the relevant account activity and explain the available contact path.